Refund policy

Return Policy


We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return.


Eligibility for Returns

To be eligible, items must be:

 

  • In the same condition as received

  • Unworn or unused

  • With original tags

  • In the original packaging

  • Accompanied by a receipt or proof of purchase

 


How to Start a Return

To begin a return, please contact us at Info@reborncode.com.au. Once your return is approved, please post to following address:

RETURN SHIPPING IS THE RESPONSIBILITY OF THE CUSTOMER.

Return Address

PO Box 999

Cowaramup WA 6284

Australia


For any questions regarding returns, contact us at Info@reborncode.com.au.

 

 

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue.

 

 

Non-Returnable Items

The following items are not eligible for return:

 

  • Perishable goods (e.g. food, flowers, plants)

  • Custom or personalised products

  • Personal care items (e.g. beauty or hygiene products)

  • Sale items

  • Gift cards

 


If you are unsure whether your item qualifies, feel free to reach out.

 

 

Exchanges

To exchange an item, we recommend returning the original item first. Once your return is accepted, you can make a new purchase for the replacement item.

 

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days.

Please allow additional time for your bank or credit card provider to process the refund.

 

Please note, refunds are only applicable to online purchases. In store, we offer an exchange

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