Shipping and Returns

Shipping & Returns

 

Ordering

The easiest way to purchase from us is through our website using Visa, Mastercard, or PayPal. Once your order is placed, you will receive an email confirming both your order and payment.


Prefer to order manually? We’re happy to take orders via phone or email. Manual orders can be paid by Visa or Mastercard. To process, please provide:

 

  • Details of your order

  • Preferred payment method

  • Shipping address

  • Your email and phone number

 

Contact us:

📧 store@reborncode.com.au

📞 0423 976 206

 

 

Delivery

We offer a flat shipping rate of $20 for all Australian orders under $200. Orders over $200 qualify for free shipping.

Please note that we ship from regional Western Australia, and while we dispatch orders promptly, delivery times may vary depending on location.

 

 

Returns & Exchanges

 

We want you to love your purchase from Reborn Code. If it’s not quite right, we offer refunds, exchanges, or credit notes under the following conditions:

 

Change of Mind or Incorrect Fit

 

  • Contact us within 7 days of receiving your order to request a return

  • Return the item within 24 hours of receiving your Return Authorisation.

  • Items must be in original condition — unworn, unused, with tags, and in original packaging

  • Items returned without prior authorisation will not be accepted

  • Once approved, returns must be posted to:

    PO Box 999, Cowaramup WA 6284, Australia

 

Refunds

 

  • Available on full-priced items only

  • Sale items are non-refundable

  • Refunds will be less $20 shipping to cover original freight

  • Processed to your original payment method within 10 business days of receiving and inspecting the returned item

  • Please allow additional time for your bank or payment provider to process the refund

  • If more than 15 business days have passed since your refund was approved, contact us at Info@reborncode.com.au

 

Exchanges & Credit Notes

 

  • Once your return is approved, you may request an exchange or opt for a store credit

  • Credit notes are valid for 3 years

  • Exchanges and credits are processed only after the original item has been returned

 

 

Return Shipping Costs

  • Customers are responsible for all return shipping costs unless the item is deemed faulty

  • We do not offer free returns for change of mind or incorrect size

  • We recommend using registered post or a trackable courier, as we cannot accept responsibility for items lost in transit

 

 

Faulty or Damaged Items

Please inspect your order upon arrival. If your item is faulty, damaged, or incorrect, contact us immediately. We will evaluate the issue and arrange a replacement, refund, or repair as appropriate. Return shipping costs for faulty items will be waived.